tajbee Frequently Asked Questions

Accounts, deposits and withdrawals, games, bonuses, and security — find answers to everything you want to know before playing on tajbee.

tajbee is one of the most trusted online gaming platforms for players in Bangladesh. In this FAQ section you will find detailed information on opening an account, depositing money via bKash and Nagad, the rules for slots and live casino games, using the welcome bonus, and responsible gaming. If you cannot find the answer to your question, our 24/7 live chat support is always here for you.

Account and Registration


Account and Registration

To open an account on tajbee, you will need an active mobile number and an email address. During registration, you will need to provide your full name, date of birth, and a password of your choice. Please note that tajbee is only for people aged 21 or older. Register with accurate information, as identity verification may be required at the time of withdrawal.

No, each person may only open one tajbee account. Creating multiple accounts from the same mobile number, email address, or device is against the rules. If multiple accounts are detected, all of them may be closed and any balance held may be forfeited. So play fair and stick to one account.

Click the "Forgot password?" option on the login page. Enter your registered email address or mobile number and a verification code will be sent to you. Use that code to set a new password. If you run into trouble, contact our 24/7 live chat and our support team will assist you in Bengali.

As a safe and fair platform, tajbee verifies identities to prevent fraud and keep player accounts secure. A copy of your national identity card or passport may be requested when you submit a withdrawal request. This process is completely secure — your information is stored in encrypted form.

Yes, tajbee is fully mobile-friendly. You can open tajbee.cam directly in any smartphone browser (Chrome, Firefox, Safari) on Android or iOS and start playing. The site automatically adapts to your screen size, so there is no need to download a separate app.

Deposits and Withdrawals


Deposits and Withdrawals

When you send money to tajbee via bKash, it is generally added to your gaming balance within a few minutes. The minimum deposit amount is ৳500. There may be a slight delay during busy periods, but if it takes more than 15 minutes please let us know via live chat and we will resolve it quickly.

Yes, Nagad is one of the supported payment methods on tajbee. You can send money directly to your tajbee account using the Nagad app or USSD code. The minimum deposit amount is ৳500. Your balance is updated quickly once the payment is complete.

tajbee typically takes 10 to 45 minutes to process a withdrawal. The minimum withdrawal amount is ৳1,000. The process is fastest when your account verification is complete and the wagering requirements have been met. It may take slightly longer late at night or on holidays.

tajbee itself does not charge any fees on deposits or withdrawals. However, bKash, Nagad, Rocket, or bank transfer services may apply their own transaction fees. Please check with your mobile banking service or bank for details on those fees.

Yes, tajbee supports bank transfers. You can send money directly to your tajbee balance from any listed bank, including Dutch-Bangla Bank, BRAC Bank, Islami Bank, and Sonali Bank. The minimum deposit is ৳500. Processing time may be slightly longer.

Yes, both Rocket and Upay are accepted payment methods at tajbee. Using either of these services, you can easily make a minimum deposit of ৳500. The minimum withdrawal amount for all methods is ৳1,000 and processing time is 10 to 45 minutes.

Games & Rules


Games & Rules

To bet on BPL (Bangladesh Premier League) matches, log in to tajbee and go to the Cricket section. Choose your preferred match from the match list, select your betting option (match winner, top run scorer, etc.) and enter your bet amount. You can change your bet up until the match starts.

Live dealer games from Evolution Gaming and Ezugi are available at tajbee. Go to the tajbee Casino section and choose from live roulette, live baccarat, or live blackjack. Enter your preferred table and play directly with a real dealer. A stable internet connection will make the experience much smoother.

RTP (Return to Player) is the average percentage of total bets in a game that is returned to players over the long term. For example, a 95% RTP means that on average ৳95 is returned for every ৳100 wagered. However, this is a long-term statistic — results in a single session can be completely different.

tajbee only uses games from trusted providers such as PG Soft, Pragmatic Play, and JILI. These games use Random Number Generator (RNG) technology — the result of every spin is completely independent and unpredictable. tajbee treats fair play as one of its core principles.

Aviator is a popular crash game by Spribe. As a plane flies higher, the multiplier keeps increasing. If you "cash out" before the plane crashes, that multiplier is applied to your bet amount. Knowing when to cash out is the key strategy. Play it in the Crash section on tajbee.

Yes, tajbee offers live betting during T20 and IPL matches. Odds change in real time based on how the match is progressing. Go to the Cricket section to see ongoing matches and bet in real time. This feature is also available for Bangladesh Tigers matches.

Bonuses & Promotions


Bonuses & Promotions

tajbee gives new members a 200% bonus on their first deposit, up to ৳20,000. For example, if you deposit ৳1,000 you will receive a ৳2,000 bonus — giving you a total balance of ৳3,000. This bonus is added automatically at the time of your first deposit after creating an account. A 25x wagering requirement must be met to use the bonus.

A wagering requirement means you must place a certain amount in bets before you can withdraw bonus funds. With tajbee, you must wager 25 times the bonus amount. For example, if you receive a ৳2,000 bonus, you will need to place 25 × ৳2,000 = ৳50,000 in bets before you can withdraw winnings earned from the bonus.

tajbee's VIP program has three tiers: Bronze, Silver, and Gold. Bronze members receive up to 0.4% cashback per week. Silver members receive up to 0.8% and Gold members receive up to 1.2% cashback. By playing regularly you can naturally move up to higher tiers.

tajbee regularly offers reload bonuses, seasonal promotions, and special tournament offers for existing members. There are attractive offers during special occasions such as Eid, the BPL season, or the T20 World Cup. For the latest promotion information, check tajbee's promotions page regularly or ask via live chat.

Not directly. To withdraw bonus funds, you must first meet the wagering requirement (25x). However, any real winnings earned while playing with the bonus can be withdrawn after the wagering requirement is met. Visit the Terms and Conditions page to learn more about bonus terms.

Security & Responsible Gaming


Security & Responsible Gaming

Yes, tajbee uses SSL encryption to keep all personal and financial information secure. Your payment details, identity documents, and transaction history are stored according to industry-standard security protocols. Your information is not sold to third parties.

tajbee strictly follows a 21+ age policy. Only individuals aged 21 or older may open an account and play. It is the responsibility of every parent or guardian to prevent minors from using the account. If any irregularity is found during age verification, the account will be closed.

tajbee places the highest importance on responsible gaming. You can set daily, weekly, or monthly deposit limits on your own account. There is also the option to temporarily or permanently close your account (self-exclusion) if needed. Visit the Responsible Gaming page to learn more.

For self-exclusion or a temporary account break, contact our 24/7 live chat or send an email to [email protected]. Our support team will assist you in Bengali and will action your request within the specified time.

24/7 Bengali live chat support is available at tajbee. For any issue, click the live chat button at the bottom of the page. If you prefer to contact us by email, write to [email protected]. Our team will respond as quickly as possible.

Still have questions? Contact support

Our Bengali support team is here for you 24 hours a day, 7 days a week.

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