tajbee Privacy Policy

tajbee ("we", "us", or "the platform") operates a safe and trusted online gaming platform for players in Bangladesh. This Privacy Policy ("Policy") describes in detail how your personal information is collected, processed, stored, and protected when you use the tajbee.cam website ("Platform").

By registering on or continuing to use this Platform, you are considered to have agreed to all the terms of this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our Platform.

2.1 Information You Provide

tajbee collects the following information during registration and account management:

• Full name and date of birth
• Email address
• Mobile number
• National ID or passport details for identity verification
• Payment information (such as bKash, Nagad, Rocket, or Upay account numbers)
• Bank account details (for bank transfers)
• Records of communication with the support team

2.2 Automatically Collected Information

The following information is collected automatically when you use the Platform:

• IP address and device type
• Browser type and version
• Date, time, and duration of access
• Page visit history and click patterns
• Login history and session data
• Gaming history and transaction records

2.3 Cookies and Tracking Technologies

tajbee uses cookies and similar technologies. Cookies are small data files stored on your device that help improve Platform functionality and personalize your experience. You can manage cookies through your browser settings, but disabling cookies may affect how some features of the Platform work.

tajbee uses collected information for the following purposes:

3.1 Account Management and Service Delivery

• Creating and managing your account
• Age verification (confirming 21+) and identity confirmation
• Processing deposit and withdrawal transactions
• Providing bonus and promotional benefits
• Managing VIP program benefits

3.2 Security and Legal Obligations

• Preventing fraud and illegal activity
• Conducting anti-money laundering (AML) checks
• Ensuring responsible gaming
• Meeting applicable legal obligations
• Maintaining records for dispute resolution

3.3 Service Improvement

• Improving Platform functionality and usability
• Managing new games and features
• Identifying and resolving technical issues
• Providing a personalized gaming experience

3.4 Communication

• Sending important account-related notifications
• Informing you about relevant promotions and offers (subject to your consent)
• Responding to support requests

tajbee does not sell or rent your personal information for commercial purposes. However, information may be shared in a limited way in the following circumstances:

4.1 Service Provider Partners

We work with trusted third parties for payment processing, identity verification, and technical services. These partners receive only the information necessary to provide specific services and are required to comply with our privacy standards.

4.2 Legal Requirements

Information may need to be disclosed under court orders, requests from regulatory authorities, or applicable legal obligations. In such cases, we will provide only the necessary information and will endeavor to notify you in advance where possible.

4.3 Business Transfers

In the event of a business merger, acquisition, or restructuring, user information may be transferred. In that case, the new authority will be bound to comply with this Privacy Policy and you will be given appropriate notice.

tajbee adopts industry-standard technical and organizational measures to protect your personal information. Our security framework includes:

• SSL Encryption: All data transmissions are protected by high-grade SSL/TLS encryption technology.
• Two-Factor Authentication: An additional layer of security is ensured when logging into your account.
• Encrypted Storage: Collected data is stored in encrypted databases.
• Access Controls: Only authorized personnel can access information on a need-to-know basis.
• Regular Security Audits: Our systems undergo regular security reviews.
• Payment Security: Transactions via bKash, Nagad, Rocket, and Upay are conducted through fully secure channels.

tajbee does not retain your information beyond the necessary period. As a general rule:

• Active Accounts: All information is retained for as long as the account remains active.
• Closed Accounts: Certain information may be retained for a specified period after account closure to meet legal obligations.
• Transaction Records: Financial records are retained in accordance with applicable legal requirements.
• Support Communications: Retained for a reasonable period after resolution.

Once the retention period ends, data is securely deleted or anonymized so that you can no longer be identified.

You have the following rights over your personal information:

7.1 Right to Access

You have the right to request details of what information we have collected about you. Upon request, we will provide a copy of your information within a reasonable time.

7.2 Right to Rectification

You have the right to request correction of any inaccurate or incomplete information. You can update most information yourself through your account settings.

7.3 Right to Erasure

In certain circumstances, you have the right to request deletion of your personal information. However, information required to fulfill legal obligations may not be deleted.

7.4 Right to Object to Processing

You have the right to object to the processing of your information for marketing communications or profiling purposes. You can exercise this right through your account settings or by contacting the support team.

7.5 Right to Data Portability

Where technically feasible, you may request your personal information in a structured and commonly used format.

To exercise any of the rights above, please contact us at: [email protected]. We will endeavor to respond to your request within 30 business days.

tajbee is intended only for individuals aged 21 and above. We do not knowingly collect personal information from minors. The age verification process during registration ensures that only adults can use the Platform.

If a parent or legal guardian believes their minor child has registered on this Platform, please contact us immediately. We will promptly delete the relevant information and close the account.

tajbee may update this Privacy Policy from time to time. Depending on the nature and significance of the changes, we will notify you in the following ways:

• Minor Changes: The "Last Updated" date at the top of the page will be changed.
• Major Changes: A notification will be sent to your registered email and/or a prominent notice will be displayed on the Platform.

Continued use of the Platform after changes are made will be considered your acceptance of the updated Policy. We therefore recommend reviewing this page regularly.

Alongside this Privacy Policy, the following tajbee documents also apply:

• Terms and Conditions — Overall terms for using the Platform
• Responsible Gaming Policy — Guidelines for safe and healthy gaming habits
• About Us — tajbee's identity and mission
• FAQ — Answers to common questions